HELP & FAQS

All of our fastening products can be found here on our website. However, if there is a specific item you require, please contact us and we will review your inquiry and try our best to produce/receive the specific item. 
 

All of our fastening machines come with a 1-year warranty. *manufacture errors* All of our fastening products come with a 7-day return policy (packages must be unopened) (review return policy).
 

Micron America will ship your order same day unless it’s after 3:30pm EST time. If there is a discrepancy a Micron America representative will contact you with an alternative or an ETA time.
 

Micron America has service representatives in New Jersey. If your machine needs service, please contact us for detailed information. Being that we are located in New Jersey we are limited to where we can go, however, you can always give us a call and we will help troubleshoot any problem.

After your first order you can contact Micron America for a credit application. This will require you to fill out the proper forms. Takes approximately 30 days for processing. Once approved, you have 30 days after placing the order to make a payment. Terms are net 30 days from date of shipment for approved accounts. A 1½% per month service charge will be applied to past due balances.

Micron America ‘s warehouse facility located in New Jersey. Our factory is located in Europe.
 



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